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Support Tickets

Support tickets are the fastest and easiest way to get in direct contact with a support engineer. It's just like sending an email, although we receive it immediately on our help desk. This allows us to track similar issues across all sites and formulate enhancement requests for our services. Once the support ticket is received it is assigned to an engineer that will diagnose the issue and respond by email or phone. To submit a new support ticket, simply click New Support ticket, and send your message.

You'll also be able to view the status of your tickets by clicking on Support Ticket List.

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