Below is a list of questions that have been raised concerning issues people have had with the new system. This list will be updated on a regular basis.
Q: I have filled out the questionnaire portion of the application and the system is telling me my answer needs to be numeric.
A: Phone numbers need to be entered in the following format: 8605551212. Do not use parentheses. Also when entering in multiple phone number, you must use a comma to separate the numbers. Example: 8605551212, 8605551213
Q: I cannot find the registration for managers and coaches, is there a separate registration for managers and coaches?
A: No, there is no separate registration necessary. Simply respond to the Volunteer section by clicking the appropriate response.
Q: I do not have a PayPal account and the system will not let me pay without one, why do I need a PayPal account?
A: The League is using PayPal as its processor for credit card and e-check payments. PayPal was chosen because it is cheaper than any other credit card processor available and easier to use (instant access the payment money and has the ability to instant give refunds). Because of this, you must have a PayPal account to register. You will be able to pay with all major credit and debit cards and by e-check.
Q: Can I pay for registration by check?
A: No. Our current registration allows payment by all major credit and debit cards (VISA, MasterCard, Amex, Discover) and by e-check. Paper check is not an option for on-line payment.
Q: I am having a problem with registration. Who do I contact?
A: Please contact
. I will get back to you within 24 hours. Please try to provide a detailed explanation of the problem and a screenshot of the system message. If I cannot answer your question, I will forward the question to our web site vendor League Athletics. LA’s SLA is usually within 24 hours.